Spreadsheet Solutions by Robert Dallmann

Our Policies
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Our Policies, Guarantees and Ethics.

Shipping and Handling

We attempt to ship your order as soon as we receive it.

We offer the following shipping methods:

*  Most of our spreadsheets will be sent electronically via e-mail or in some cases downloads are available.  These e-mails will happen as soon as I am notified of the payment being received (usually within 24 hours.)

*  Some of our packages must be mailed on a CD.  In these cases, they will be sent via the United States Post Office.

Shipping will be an additional $2.95 per CD.  Items priced more than $50.00 will receive FREE shipping and handling.  Multiple items will receive a shipping discount.  In such cases, please e-mail us for an invoice.
 

My eBay Feedback:
 
Click on the link below to review how I conduct my eBay transactions.  Customer Satisfaction is one of my primary concerns!

I have been doing business on eBay since 1999. Click here to review my eBay Feedback and see how I conduct business.

Returns

Satisfaction Guaranteed!
 
Unfortunately, due to the nature of the software industry and piracy issues, no refunds will be offered with regards to purchases of software items.
 
However, I will strongly support and stand behind my products.  Within the first three months, If you encounter any programming problems, I will do everything that I can to remedy them for you FREE of charge.
 
If you would like to add functionality or upgrades to a project that I have created previously, I will offer you a discounted rate.  (Please mention this discount at the time of the upgrade request.  Note: the subsequent request must be made within three months after the final payment of the original project.)
 
I am very fair and willing to work with you.  Please ask questions prior to making a purchase.  I will attempt to answer any question as fully and completely as possible.
 
I have been selling on eBay since 1999.  Please review my eBay Feedback (click on the link to the left.)  This should reveal how I believe in doing business.
 
Thank you for your interest.

Do you have any questions? Send us an e-mail at:

Robert@spreadsheetpower.com


Click on the Links below for Recommendations and Reviews of my work:

View my LinkedIn Profile and Recommendations - Click Here!

View My eBay Feedback - Click Here - I have been selling on eBay since 1999!


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Honesty - Integrity - Work Ethic
 
Robert Dallmann's Spreadsheet Solutions
Phone:  (716) 283-1444 
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Note:  My current rate for Excel work is $30 per hour.
My current rate for Consulting work is $50 per hour.
All work is performed in Excel 97, 2003 or 2007.
© Copyright - Robert W. Dallmann - 2005 - 2010 - All rights reserved.
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